At Marketplace Events, we are committed to providing a welcoming, safe, and inclusive experience for all participants, including attendees, exhibitors, sponsors, speakers, volunteers, vendors, and staff. By attending, you agree to conduct yourself in a respectful and considerate manner at all times, treating others with dignity and courtesy. Harassment, discrimination, intimidation, bullying, or any behavior that is disruptive, offensive, or unsafe will not be tolerated in any form, whether in person, online, or in communications related to the event. This includes, but is not limited to, inappropriate physical contact, unwelcome comments, offensive or discriminatory language, or actions that interfere with another person’s ability to enjoy the event. Participants are encouraged to report any concerns to event staff, security, or by visiting the show office. Marketplace Events may, at its sole discretion, take appropriate action, including removing anyone from the event who violates this Code of Conduct or applicable laws.
Where is the Show located?
Tacoma Dome, 2727 E. D Street, Tacoma, WA 98421 The Tacoma Dome is conveniently located along Interstate 5, in downtown Tacoma and 30 minutes south of Seattle, and is served by multiple bus routes and the Tacoma Light Link rail.
Where do I enter the building?
The show entrance is off of D street, just south of E 27th St. When you come to the building, you will see the doors to the left of the box office.
What are the show hours?
10 am - 7 pm Thursday - Saturday
10 am - 6 pm on Sunday
Where do I purchase tickets?
Tickets can be purchased at the Box Office during all show days. Tickets can also be purchased online through Ticketmaster - please note that Ticketmaster will charge additional fees for using their service.
I'm unable to find my online tickets!
If you are unable to locate your tickets on your smart phone or Ticketmaster app, please reach out to Ticketmaster Customer Support at 1.800.653.8000.
I'm interested in exhibiting at the show. Who should I contact?
We'd love to know more about you and your business! Submit a Booth Quote Request and our team will be in touch shortly.
Can I take pictures?
Yes. But you might find vendors that request their products not be photographed, so please look out for those signs before you snap a pic and be respectful of their business wishes.
Is there a Coat/Package Check?
Yes there is. You can find it in the lobby past the coffee station. Thursday through Sunday.
What is show security like?
The Tacoma Dome is committed to creating a safe experience for all guests. Security screening is in place for all events, including the Tacoma Holiday Festival. You will be required to go through metal detectors to enter the show. Knives (including pocketknives) or weapons of any kind are not allowed. You will not be able to bring in any sharp implement – please do not bring any sharp products you may have purchased at a previous show, such as kitchen cutlery or garden tools. Reusable metal water bottles and outside food and beverages are also not allowed.
Please contact the Tacoma Dome at 253.272.3663 to learn more about their security measures or view their website here.
Am I able to return another day if I want to purchase something I saw at the show?
Yes! If one day was not enough, or you regret not buying a particular item, please see us in the Show Office or Guest Services. We will be happy to accommodate you.
Is food available at the venue?
Yes, there are Tacoma Dome concession stands on-site offering full meal service including hot and cold meals and snacks. Please note that outside food & beverages are not allowed per the Tacoma Dome rules.
Is there a bag policy?
No bag policy is currently in place. Please be considerate of others when carrying large bags or backpacks around the show.
Please note all bags are subject to inspection at the entrance to the show per Tacoma Dome Security screening protocol.
Are there ATMS on site?
Yes, there are machines on the show floor.
Do you have parking shuttles?
No, there are no parking shuttles for the show.
Do you have a list of vendors that will be at the show?
Yes, you can find the live list of vendors by CLICKING HERE
I’d like to avoid crowds. When is the best time to attend the show?
Typically, crowds tend to slow down towards the last two hours of the event.
Are there places to sit and rest?
There are large round tables set up at the back of the arena near the concessions and benches along Main St.
Do you have a private area for nursing mothers?
Yes, there is a private nursing station near the bathrooms in the arena.
Is the venue wheelchair accessible?
Yes, the facility is fully wheelchair accessible. Based on availability, complimentary wheelchairs are available at entry points to the building. Contact the nearest Guest Services Representative to request a wheelchair. Guests will be required to leave either a valid, government issued photo ID or a major credit card as a deposit.
Are shopping carts, wagons and strollers permitted during the show?
Yes, but please be mindful of others and keep in mind that the aisles can be crowded so it's not always convenient.
Can I bring my pet to the show?
Unfortunately, animals are not allowed at the show, unless they are part of a paid exhibitor's display or a service animal.
Is there a Lost & Found Department who do I contact?
Lost and found is through the Tacoma Dome. You can contact their 24 hour security desk at 253.593.7652
Are the vendors pre-screened?
We do our best to vet each company when they sign up but, we encourage our attendees to get receipts or contracts for the services provided to ensure their purchase is protected. Always inquire about their return/cancelation policies upfront so you are not surprised or disappointed should a scenario arise.
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